FAQ's
What is an open box product?
An open box product is an item that has been returned by a customer, inspected, and certified to be in excellent condition by our team of experts. These products may have been opened, used, or returned but they are thoroughly tested and come with a warranty.
What kind of warranty do you offer on your products?
We offer a one-year warranty on all of our open box products. If you experience any issues with your product within the warranty period, please contact our customer service team for assistance.
How long does shipping take?
Our standard shipping times are 3-7 business days, depending on your location. We also offer expedited shipping options for an additional fee.
What is your return policy?
We accept returns on all of our products within 7 days of delivery. Please see our Return Policy page for more information.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on the carrier's website.
What forms of payment do you accept?
We accept Paypal. All transactions are processed in CAD & USD